Regimen Healthcare ("we," "our," or "us") is committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information of visitors to our website www.regimenhealthcare.com and users of our services.
By accessing our website or using our services, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information
- Name, email address, phone number, and country of residence.
- Passport details, medical records, and health-related information (when provided for medical consultation and travel arrangements).
1.2 Non-Personal Information
- IP address, browser type, and device information.
- Cookies, usage data, and analytics data.
- Information about your interaction with our website, such as pages visited and time spent.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide medical tourism services, including appointment booking, medical consultation, travel, and accommodation assistance.
- To communicate with you regarding your inquiries, treatment plans, or travel arrangements.
- To improve our website, user experience, and customer service.
- To comply with legal and regulatory requirements.
- To send promotional and marketing communications (only if you have opted in).
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Partner Hospitals & Doctors: For medical consultations, appointments, and treatment planning.
- Travel & Accommodation Partners: To assist with visa processing, travel, and stay arrangements.
- Third-Party Service Providers: For secure payment processing, analytics, and website management.
- Legal Authorities: If required to comply with applicable laws, legal proceedings, or enforce our rights.
All third-party service providers are required to maintain the confidentiality and security of your personal data.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data.
- Secure access controls.
- Regular security audits and monitoring.
However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
5. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access & Correction: You can request access to your personal data and ask for corrections if inaccurate.
- Data Deletion: You can request the deletion of your data, subject to legal and business requirements.
- Opt-Out: You can unsubscribe from marketing communications at any time.
- Cookie Preferences: You can manage cookies through your browser settings.
To exercise these rights, please contact us at query@regimenhealthcare.com.
6. Cookies & Tracking Technologies
Our website uses cookies and tracking technologies to enhance user experience and analyze website performance. You can manage or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage users to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such data collection, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
