Explore Terms of Use Notices

Regimen Healthcare

Terms of Use

Effective Date: 01/01/2021

Last Updated: 31/05/2025

Welcome to Regimen Healthcare. By accessing and using our website www.regimenhealthcare.com, you agree to comply with the following Terms of Use. If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of Terms

By accessing our website and services, you agree to these Terms & Conditions, as well as our Privacy Policy. These terms apply to all visitors, users, and customers.

2. Services Provided

Regimen Healthcare facilitates medical tourism services, including medical consultations, hospital appointments, visa assistance, and travel arrangements. We do not provide direct medical treatment; we only act as a facilitator between patients and healthcare providers.

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate and truthful information during inquiries and bookings.
  • Comply with all applicable laws and regulations.
  • Understand that we are not responsible for medical decisions or outcomes.
  • Use our services only for lawful purposes.

4. Medical Disclaimer

Regimen Healthcare does not provide medical advice. Any medical information available on our website is for informational purposes only and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

5. Payment & Refund Policy

  • All payments for medical tourism services are processed through secure third-party gateways.
  • Refunds, if applicable, will be governed by the policies of the respective hospitals, airlines, and service providers.
  • We are not responsible for their refund decisions.


7. Limitation of Liability

  • Regimen Healthcare shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
  • We do not guarantee medical outcomes and shall not be held responsible for any treatment provided by partner hospitals or doctors.

8. Cancellation Policy

  • Any cancellations of medical appointments, travel arrangements, or accommodation must follow the cancellation policies of the respective service providers.
  • Cancellation fees may apply based on provider policies.

9. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.

10. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Email: query@regimenhealthcare.com

Address: A-245, A.F.E-2, Okhla, New Delhi, India

Phone: +919310356465

Frequently Asked Questions (FAQs)

Does the doctor have experience with international patients?

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Yes, the doctors in our network regularly treat international patients. They are well-versed in addressing their unique medical, cultural, and logistical needs.

Can patients get a second opinion from the doctor before finalizing their decision?

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Absolutely! Regimen Healthcare encourages patients to seek second opinions, and we can arrange consultations with multiple specialists to help patients feel confident in their choice.

What is the hospital’s reputation and success rate?

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We provide patients with detailed information about the hospital’s reputation, patient reviews, and treatment success rates to help them make an informed decision.

Is the hospital experienced in treating international patients?

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Yes, our partnered hospitals have dedicated international patient care teams to assist with all your needs, from admission to discharge.

Are there any hidden charges?

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No, we ensure complete transparency in pricing. All costs are discussed upfront, and we will inform patients in advance if any additional expenses arise during their treatment.